Help & Support

Everything you need to get started with AgainstVPN and solve common questions is collected here. If nothing helped — message us on Telegram; the app has a "Support" section with auto-repair buttons.

Quick start

Android

1. Open the download page and get the APK — it's the official build from our site, signed with our key.
2. Open the file and allow installation from this source (a one-time action).
3. On first launch the app creates an anonymous account. Tap "Get access" → turn on the free trial period (no card needed) or pay for a subscription.
4. Tap the power button and allow the system's VPN connection request — in a couple of seconds the status will switch to "Connected".

Windows

1. Download the installer from the download page and run it.
2. Open the app and get access (trial period or subscription).
3. Tap "Connect". On first launch Windows may ask for permission to create a network adapter — allow it.

iPhone / iOS

The iOS version is in development. For now you can get access on iPhone through a compatible third-party client via a subscription link (see below).

Without installing the app — via a subscription link

If you don't want to install our app, you can grab a subscription link and paste it into a compatible client (for example, Happ, v2rayNG, Hiddify):

1. Get the link in the Telegram bot @AgainstVPNbot → "My subscription", or in the app.
2. In the client, choose "Add from URL / by link" and paste it in.
3. Update the profile and connect.

We're not responsible for the stability of third-party clients, but the format is standard and works in most of them.

Useful settings

• Auto mode. The app picks the fastest server itself and switches over on failure without dropping the connection.
• Kill-switch. Blocks the internet if the VPN disconnects, so traffic doesn't leak into the open network. Enabled in settings.
• Split tunneling. Choose which apps go through the VPN and which go directly.
• Split tunneling — choose apps or sites that bypass the VPN and connect directly. Configurable in the exceptions.
• Home screen widget (Android). Turn on protection with a single tap, without opening the app.

Payment and subscription

• Plans: a 7-day trial period, then 1 / 3 / 6 / 12 months — the longer the term, the lower the monthly price. Current prices are on the plans page.
• Payment methods: cryptocurrency (USDT and others). You can pay on the website, in the Telegram bot, in the app and on desktop.
• Payment is one-time. There are no automatic charges — you renew your subscription whenever you choose.
• One account across all devices. Link your access by e-mail or through Telegram — and use it on your phone, computer and in the bot at the same time.
• Refunds. Crypto payments are irreversible and non-refundable. Details are in the refund policy.
• Referral program. Invite friends via your link — bonus days are credited to both of you when your friend makes their first payment.

If something doesn't work

Won't connect. Check the internet without the VPN. Then open "Support" in the app and tap the reissue access / refresh connection button — it automatically recreates the configuration on healthy servers.

Paid, but access wasn't activated. Access is usually activated within a minute. If not — the "Support" section has a "push the payment through" button (checking the status with the payment system). If that didn't help — message us, including the date and payment method.

Slow / connection keeps dropping. Switch to "Auto" or pick a different location. Speed depends on your provider and network load; our servers are optimized for stability.

Some sites or apps won't open under the VPN. Use split tunneling: add the site or app to the exceptions so it connects directly, bypassing the VPN.

The app shows my real IP. Open the "My IP" page with the VPN on. If you see an IPv6 address — your network may be sending IPv6 outside the tunnel; update the app to the latest version (the IPv6 leak is closed in recent builds).

Frequently asked questions

Do I need an account to get started?

No. On first launch the app creates an anonymous account automatically. Just start the free trial — no card and no sign-up required.

Why isn't the app on Google Play?

Google frequently removes or restricts VPN apps. Installing the APK directly from our site is more reliable and completely safe: the build is signed with our own key.

Does it work on iPhone?

A dedicated iOS app is in development. For now you can use AgainstVPN on iPhone through a compatible third-party client with your subscription link.

Can I use it on several devices?

Yes. Link your access by e-mail or via Telegram, and one subscription will work on your phone, computer and in the bot at the same time.

Do you keep logs?

We do not store logs of your internet activity — only the technical data needed to run your subscription. More on the "Why trust us" page.

How can I pay?

With cryptocurrency (USDT and others) — on the website, in the Telegram bot, in the app and on desktop. Instant access after payment.

Can I get a refund?

Crypto payments are irreversible and non-refundable.

Do I need to keep the VPN on all the time?

No. Turn it on when you need protection or stable access. You can also set specific apps or sites to bypass the VPN and connect directly by default.